Swisscom’s reporting focuses on the three operating divisions Swisscom Switzerland, Fastweb and Other Operating Segments.
Swisscom Switzerland comprises the customer segments Residential Customers, Business Customers and Wholesale, as well as the IT, Network & Infrastructure division.
Fastweb is one of Italy’s largest providers of broadband services. The product portfolio comprises voice, data, broadband and TV services, as well as video-on-demand for residential and business customers.
Solid operating income – despite an exceptional year
Swisscom performed very well in this exceptional year despite cut-throat competition, high price pressure and the impact of Covid-19. Thanks to an outstanding performance in network, products and service as well as rigorous cost management, Swisscom achieved a solid financial result.
If proof were needed of how important digitisation is for society and the economy, then an extraordinary 2020 provided it in emphatic style. Home working, remote learning, online shopping and video calls all helped to alleviate some of the major disadvantages of the lockdown.To the full shareholders’ letter
Our pride 2020
Swisscom once again impressed on many levels in 2020: best mobile network, new entertainment services, innovations in the fixed and mobile networks and most sustainable telecommunication company.
Ready for you
Our employees are ready to help wherever they can. They do their utmost to ensure wherever you are and around the clock that you are assured of a high quality, secure connection and the best standard of service, while helping you to live more sustainably.To the short interviews with employees
Working together to increase sustainability
Being ranked as the world’s most sustainable telecommunication company is yet another incentive for Swisscom to forge ahead in this area – together with our customers.