3 Operating costs
Direct costs
| In CHF million | 1.1.–30.6.2021 | 1.1.–30.6.2020 | ||
|---|---|---|---|---|
| In CHF millionCustomer premises equipment and merchandise | 1.1.–30.6.2021465 | 1.1.–30.6.2020403 | ||
| In CHF millionServices purchased | 1.1.–30.6.2021354 | 1.1.–30.6.2020319 | ||
| In CHF millionCosts to obtain a contract | 1.1.–30.6.2021111 | 1.1.–30.6.2020140 | ||
| In CHF millionCosts to fulfill a contract | 1.1.–30.6.202151 | 1.1.–30.6.202054 | ||
| In CHF millionNetwork access costs of swiss subsidiaries | 1.1.–30.6.2021155 | 1.1.–30.6.2020141 | ||
| In CHF millionNetwork access costs of foreign subsidiaries | 1.1.–30.6.2021214 | 1.1.–30.6.2020193 | ||
| In CHF millionTotal direct costs | 1.1.–30.6.20211,350 | 1.1.–30.6.20201,250 |
Indirect costs
| In CHF million | 1.1.–30.6.2021 | 1.1.–30.6.2020 | ||
|---|---|---|---|---|
| In CHF millionSalary and social security expenses | 1.1.–30.6.20211,291 | 1.1.–30.6.20201,350 | ||
| In CHF millionOther personnel expense | 1.1.–30.6.202136 | 1.1.–30.6.202029 | ||
| In CHF millionTotal personnel expense | 1.1.–30.6.20211,327 | 1.1.–30.6.20201,379 | ||
| In CHF million | 1.1.–30.6.2021 | 1.1.–30.6.2020 | ||
| In CHF millionInformation technology cost | 1.1.–30.6.2021119 | 1.1.–30.6.2020119 | ||
| In CHF millionMaintenance expense | 1.1.–30.6.2021127 | 1.1.–30.6.2020113 | ||
| In CHF millionEnergy costs | 1.1.–30.6.202161 | 1.1.–30.6.202059 | ||
| In CHF millionAdvertising and selling expenses | 1.1.–30.6.202183 | 1.1.–30.6.202086 | ||
| In CHF millionConsultancy expenses and freelance workforce | 1.1.–30.6.202160 | 1.1.–30.6.202063 | ||
| In CHF millionAdministration expense | 1.1.–30.6.202130 | 1.1.–30.6.202031 | ||
| In CHF millionAllowances for receivables and contract assets | 1.1.–30.6.202137 | 1.1.–30.6.202042 | ||
| In CHF millionMiscellaneous operating expenses | 1.1.–30.6.2021349 | 1.1.–30.6.2020310 | ||
| In CHF millionTotal other operating expense | 1.1.–30.6.2021866 | 1.1.–30.6.2020823 | ||
| In CHF million | 1.1.–30.6.2021 | 1.1.–30.6.2020 | ||
| In CHF millionCapitalised self-constructed tangible and intangible assets | 1.1.–30.6.2021(214) | 1.1.–30.6.2020(175) | ||
| In CHF millionOwn work for capitalised contract costs | 1.1.–30.6.2021(29) | 1.1.–30.6.2020(16) | ||
| In CHF millionGain on sale of property, plant and equipment | 1.1.–30.6.2021(3) | 1.1.–30.6.2020(1) | ||
| In CHF millionMiscellaneous income | 1.1.–30.6.2021(31) | 1.1.–30.6.2020(25) | ||
| In CHF millionTotal capitalised self-constructed assets and other income | 1.1.–30.6.2021(277) | 1.1.–30.6.2020(217) | ||
| In CHF million | 1.1.–30.6.2021 | 1.1.–30.6.2020 | ||
| In CHF millionTotal indirect costs | 1.1.–30.6.20211,916 | 1.1.–30.6.20201,985 |
Capitalised self-constructed tangible and intangible assets include personnel costs for the manufacturing of technical installations, the construction of network infrastructure and the development of software for internal use.