3 Operating costs
Direct costs
| In CHF million | 1.1.–30.9.2019 | 1.1.–30.9.2018 | ||
|---|---|---|---|---|
| In CHF millionCustomer premises equipment and merchandise | 1.1.–30.9.2019744 | 1.1.–30.9.2018819 | ||
| In CHF millionServices purchased | 1.1.–30.9.2019446 | 1.1.–30.9.2018421 | ||
| In CHF millionCosts to obtain a contract | 1.1.–30.9.2019244 | 1.1.–30.9.2018250 | ||
| In CHF millionCosts to fulfill a contract | 1.1.–30.9.201914 | 1.1.–30.9.201830 | ||
| In CHF millionTraffic fees of foreign subsidiaries | 1.1.–30.9.2019286 | 1.1.–30.9.2018324 | ||
| In CHF millionInternational traffic fees | 1.1.–30.9.2019221 | 1.1.–30.9.2018201 | ||
| In CHF millionNational traffic fees | 1.1.–30.9.201968 | 1.1.–30.9.201874 | ||
| In CHF millionTotal direct costs | 1.1.–30.9.20192,023 | 1.1.–30.9.20182,119 |
Indirect costs
| In CHF million | 1.1.–30.9.2019 | 1.1.–30.9.2018 | ||
|---|---|---|---|---|
| In CHF millionSalary and social security expenses | 1.1.–30.9.20192,018 | 1.1.–30.9.20182,053 | ||
| In CHF millionOther personnel expense | 1.1.–30.9.201946 | 1.1.–30.9.201845 | ||
| In CHF millionTotal personnel expense | 1.1.–30.9.20192,064 | 1.1.–30.9.20182,098 | ||
| In CHF million | 1.1.–30.9.2019 | 1.1.–30.9.2018 | ||
| In CHF millionInformation technology cost | 1.1.–30.9.2019185 | 1.1.–30.9.2018204 | ||
| In CHF millionMaintenance expense | 1.1.–30.9.2019233 | 1.1.–30.9.2018236 | ||
| In CHF millionRental expense | 1.1.–30.9.2019– | 1.1.–30.9.2018150 | ||
| In CHF millionEnergy costs | 1.1.–30.9.201987 | 1.1.–30.9.201883 | ||
| In CHF millionAdvertising and selling expenses | 1.1.–30.9.2019153 | 1.1.–30.9.2018147 | ||
| In CHF millionConsultancy expenses and freelance workforce | 1.1.–30.9.2019112 | 1.1.–30.9.2018131 | ||
| In CHF millionAdministration expense | 1.1.–30.9.201975 | 1.1.–30.9.201873 | ||
| In CHF millionAllowances for receivables | 1.1.–30.9.201960 | 1.1.–30.9.201853 | ||
| In CHF millionMiscellaneous operating expenses | 1.1.–30.9.2019502 | 1.1.–30.9.2018485 | ||
| In CHF millionTotal other operating expense | 1.1.–30.9.20191,407 | 1.1.–30.9.20181,562 | ||
| In CHF million | 1.1.–30.9.2019 | 1.1.–30.9.2018 | ||
| In CHF millionCapitalised self-constructed assets | 1.1.–30.9.2019(267) | 1.1.–30.9.2018(245) | ||
| In CHF millionGain on sale of property, plant and equipment | 1.1.–30.9.2019(12) | 1.1.–30.9.2018(7) | ||
| In CHF millionMiscellaneous income | 1.1.–30.9.2019(119) | 1.1.–30.9.2018(69) | ||
| In CHF millionTotal capitalised self-constructed assets and other income | 1.1.–30.9.2019(398) | 1.1.–30.9.2018(321) | ||
| In CHF million | 1.1.–30.9.2019 | 1.1.–30.9.2018 | ||
| In CHF millionTotal indirect costs | 1.1.–30.9.20193,073 | 1.1.–30.9.20183,339 |
Capitalised self-constructed assets include personnel expenses for the manufacture of technical installations, the construction of network infrastructure and the development of software for internal use.