Re­spon­si­ble business activities: management systems

We work in a sustainable manner, in accordance with our vision and values. We use es­tab­lished management systems and approaches to reduce ecological, economic and social risks. Group guidelines and directives ensure that sustainability is taken into account in op­er­a­tions and projects.

We systematically train and raise awareness among our employees to comply with these guidelines. Some key management systems and codes of conduct are listed below.

• Swisscom codes and guidelines, such as the Code of Conduct and the Code of Conduct for Procurement
• Compliance management system and compliance report to promote and monitor compliance with the law, e.g. in the area of anti-corruption
• Fraud management to reduce risk of fraud through prevention and detection mea­sures
• SA8000 cer­ti­fi­ca­tion and guidelines on protecting human rights within the Group and in our supply chains based on the UN Guiding Principles on Business and Human Rights
• Cer­ti­fi­ca­tion according to ISO standards 9001, 14001, 140064, 20000, 27001 and 33002
• FCOS-certified system for ensuring oc­cu­pa­tional health and safety
• Quality assurance system for measuring the elec­tro­mag­netic fields of our mobile antennas
• Guaranteed data security at Swisscom and cyber-security offerings for cus­tomers
• Re­spon­si­ble marketing through compliance with the principles of the Swiss Commission for Fairness in Advertising

Further details can be found at:

To safeguard trade secrets, we do not publish any compliance reports. More in­for­ma­tion can be found in the Annual Report in the chapter on compliance management.