3 Operating costs
Direct costs
In CHF million |
|
1.1.–31.3.2025 |
|
1.1.–31.3.2024 |
Customer premises equipment and merchandise |
|
342 |
|
222 |
Services purchased |
|
276 |
|
145 |
Costs to obtain a contract |
|
126 |
|
57 |
Costs to fulfill a contract |
|
17 |
|
20 |
Network access costs |
|
178 |
|
137 |
Allowances for receivables and contract assets |
|
29 |
|
13 |
Total direct costs |
|
968 |
|
594 |
Indirect costs
In CHF million |
|
1.1.–31.3.2025 |
|
1.1.–31.3.2024 |
Salary and social security expenses |
|
766 |
|
689 |
Other personnel expense |
|
14 |
|
14 |
Total personnel expense |
|
780 |
|
703 |
|
|
|
|
|
Information technology cost |
|
76 |
|
70 |
Maintenance expense |
|
66 |
|
57 |
Energy costs |
|
110 |
|
42 |
Advertising and selling expenses |
|
48 |
|
33 |
Consultancy expenses and freelance workforce |
|
21 |
|
25 |
Rent network capacities |
|
15 |
|
18 |
Call centre services purchased |
|
36 |
|
28 |
Administration expense |
|
11 |
|
8 |
Miscellaneous operating expenses |
|
156 |
|
68 |
Total other operating expense |
|
539 |
|
349 |
|
|
|
|
|
Capitalised self-constructed tangible and intangible assets |
|
(176) |
|
(147) |
Own work for capitalised contract costs |
|
(7) |
|
(11) |
Gain on sale of property, plant and equipment |
|
(9) |
|
(2) |
Miscellaneous income |
|
(22) |
|
(42) |
Total capitalised self-constructed assets and other income |
|
(214) |
|
(202) |
|
|
|
|
|
Total indirect costs |
|
1,105 |
|
850 |
Capitalised self-constructed tangible and intangible assets include personnel costs for the manufacture of technical installations, the construction of network infrastructure and the development of software for internal use.