SASB Index
Indicators | Replies and comments | |||||||
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Environmental Footprint of Operations | ||||||||
TC-TL-130a.1. | (1) Total energy consumed, (2) percentage gird electricity, (3) percentage renewable |
SIR: Environment
(Energy and climate) |
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Data Privacy | ||||||||
TC-TL-220a.1. | Description of policies and practices relating to behavioral advertising and customer privacy |
AR: Report on non-financial matters
(Data protection and data security) SIR: Action
(Data protection) |
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TC-TL-220a.2. | Number of customers whose information is used for secondary purposes |
Swisscom complies with reporting obligations under the
Data Protection Act. www.swisscom.ch/smartdata AR: Report on non-financial matters
(Data protection and data security) SIR: Action
(Data protection) |
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TC-TL-220a.3. | Total amount of monetary losses as a result of legal proceedings associated with customer privacy |
Expenses for provisions for legal proceedings are disclosed
in the notes to the consolidated financial statements (item 3.5). No significant costs were incurred in 2023 in connection with the protection of client data. |
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TC-TL-220a.4. | (1) Number of law enforcement requests for customer infor-mation, (2) number of customers whose information was requested, (3) percentage resulting in disclosure |
Swisscom complies with the relevant legal provisions.
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Data Security | ||||||||
TC-TL-230a.1. | (1) Number of data breaches, (2) percentage involving person-ally identifiable information (PII), (3) number of customers affected |
SIR: Action
(Data protection and data security) Swisscom complies with reporting obligations
under the Swiss Data Protection Act. |
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TC-TL-230a.2. | Description of approach to identifying and addressing data se-curity risks, including use of third-party cybersecurity standards |
SIR: Action
(Data protection and data security) |
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Product End-of-life Management | ||||||||
TC-TL-440a.1. | (1) Materials recovered through take back programs, percentage of recovered materials that were (2) reused, (3) recycled, and (4) landfilled |
SIR: Environment
(Circular economy) |
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Competitive Behavior & Open Internet | ||||||||
TC-TL-520a.1 | Total amount of monetary losses as a result of legal proceed-ings associated with anticompetitive behavior regulations |
AR: Strategy and environment
(Legal environment) AR: Consolidated financial statement
(Note to the Provisions and contingent liabilities) |
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TC-TL-520a.2 | Average actual sustained download speed of (1) owned and commercially-associated content and (2) non-associated content |
No reporting on these indicators
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TC-TL-520a.3 | Description of risk and opportunities associated with net neutrality, paid peering, zero rating, and related practices |
No reporting on these indicators
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Managing Systemic Risk from technology disruptions | ||||||||
TC-TL-550a.1 | (1) System average interruption frequency (2) Customer average interruption duration |
No reporting on these indicators
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TC-TL-550a.2 | Discussion of systems to provide unimpeded service during service interruptions |
AR: Risks
(Business interruption) |
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Activity metric | ||||||||
TC-TL-000.A | Number of wireless subscribers |
AR: Financial review
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TC-TL-000.B | Number of wireline subscribers |
AR: Financial review
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TC-TL-000.C | Number of broadband subscribers |
AR: Financial review
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TC-TL-000.D | Network traffic |
No reporting on these indicators
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