Basic service provision
We are responsible for providing basic telecoms services in Switzerland, and have been mandated to do so in accordance with the current universal service licence. In this way, we ensure comprehensive network coverage for the Swiss population with network access and a basic range of services. This coverage of a mobile network primarily includes voice telephony and broadband Internet access. Since 2020, the guaranteed minimum transmission speed for a broadband Internet connection has been 10 Mbps (downloads) and 1 Mbps (uploads). As part of basic service provision, we also maintain special services for persons with disabilities (see ‘Accessibility’).
The current provisions on the universal service have been revised and the updated Ordinance on Telecommunications Services (OTS) will come into force on 1 January 2024, together with the new universal service licence. Specifically, the new universal service provides for a significant increase in the minimum bandwidth, facilitating a download speed of up to 80 Mbps. We contributed during the consultation.
The increase in minimum bandwidth in the basic service provision is also in the context of the political debate for high-performance networks, for everyone, as affordable and available as possible. In addition, parliamentary motions have been submitted. The initiative of the canton of Ticino is currently suspended in parliament. This calls for a nationwide high-bandwidth coverage network. In spring 2021, the TTC adopted the ‘High bandwidth strategy of the Confederation’ postulate (postulate report 21.3461), which is intended to examine the issues surrounding future network expansion and its funding in greater depth and to identify a targeted implementation of a high bandwidth infrastructure in Switzerland. This report is being prepared by the relevant authorities and is not yet available.
|Emergency calls||in thousands||3,284||3,556|
|Calls to the service for visually and hearing impaired||in thousands||292||270|