Table of contents for the Rapport de gestion 2025 report

Introduction
Chiffres clésPoints fortsQue ­signifiait ­«Innovators of Trust» en 2025?
Une IA digne 
de confianceL’épine dorsale de l’avenir numériqueUn nouveau ­fournisseur leader en ItalieEnsemble 
vers le net zéro
Lettre aux actionnaires
Marché des capitaux
Action SwisscomPolitique de dividendesStratégie de financement
Rapport annuel
Modèle commercialVue d’ensemble du groupe
Acquisition de Vodafone ItaliaOrganisation et structureMarques de SwisscomSecteurs opérationnels
Environnement et stratégie d’entreprise
Environnement économiqueEnvironnement juridiqueMarché des télécommunications et de l’informatiqueObjectifs et stratégie du groupe
Infrastructure
Infrastructure en SuisseInfrastructure en Italie
Système de gestion financière
Indicateurs clés de la performance financièreIndicateurs clés de la situation financièreObjectifs financiers et réalisation des objectifs en 2025
Collaborateurs
Nouveau modèle opérationnel pour les ressources humainesCollaborateurs en SuisseCollaborateurs en Italie
Produits et services
Produits et services en SuisseProduits et services en ItalieSecteur Autres
Innovation et développement
Stimuler l’activité en misant sur la sécurité, la confiance, l’IA et l’innovationDomaines d’innovation clés
Gestion des risques
Situation en matière de risquesSystème de gestion des risques de l’entrepriseProcessus de gestion des risquesProgrès effectués et perspectivesPrincipaux risques
Marche des affaires
Indicateurs de performance alternatifsKPI GroupeKPI par segmentRésuméAmortissements et résultats non opérationnelsCharge d’impôt sur le résultatFlux de trésorerieInvestissementsPatrimoineCompte de création de valeur
Perspectives financières
Gouvernement d’entreprise
1 Généralités2 Structure du groupe et actionnariat
2.1 Structure du groupe2.2 Actionnaires importants2.3 Participations croisées
3 Structure du capital
3.1 Capital3.2 Actions, bons de participation et bons de jouissance3.3 Restrictions de transmissibilité des actions et inscriptions des «nominees»3.4 Emprunts convertibles, emprunts obligataires et options
4 Conseil d’administration
4.1 Membres du Conseil d’administration4.2 Formation, activités professionnelles et liens d’intérêts4.3 Composition du Conseil d’administration4.4 Indépendance4.5 Élection et durée du mandat4.6 Planification de la relève4.7 Perfectionnement et formation continue4.8 Président du Conseil d’administration4.9 Organisation interne et mode de fonctionnement4.10 Comités du Conseil d’administration4.11 Réglementation des compétences4.12 Instruments de reporting et de contrôle du Conseil d’administration vis-à-vis du comité exécutif du groupe
5 Comité exécutif du groupe
5.1 Membres du comité exécutif du groupe5.2 Liens d’intérêts5.3 Contrats de management
6 Rémunération, participations et prêts7 Droits de participation des actionnaires
7.1 Restrictions et représentations du droit de vote7.2 Quorums statutaires7.3 Convocation de l’Assemblée générale ordinaire et inscription à l’ordre du jour7.4 Représentation à l’Assemblée générale7.5 Inscription au registre des actions
8 Prise de contrôle et mesures de défense9 Organe de révision
9.1 Processus de sélection, durée du mandat de révision et durée de la fonction du réviseur responsable9.2 Honoraires de révision et honoraires supplémentaires9.3 Surveillance des réviseurs
10 Politique d’information11 Calendrier financier12 Périodes de blocage du négoce
Rapport de rémunération
Lettre de la présidente du comité Rémunération1 Gouvernance
1.1 Principes généraux1.2 Répartition des attributions entre 
l’Assemblée générale, le Conseil d’administration et le comité Rémunération1.3 Élection, composition et méthodes de travail du comité Rémunération
2 Rémunération du Conseil d’administration
2.1 Généralités2.2 Éléments de la rémunération2.3 Rémunération globale (contrôlé)2.4 Détention d’un portefeuille minimal d’actions2.5 Droits de participation des membres du Conseil d’administration (contrôlé)
3 Rémunération versée 
au comité exécutif du groupe
3.1 Généralités3.2 Éléments de la rémunération3.3 Rémunération globale3.4 Détention d’un portefeuille minimal d’actions3.5 Droits de participations des membres du comité exécutif du groupe (contrôlé)3.6 Contrats de travail3.7 Claw-back et malus
4 Autres rémunérations (contrôlé)
4.1 Rémunération supplémentaire4.2 Rémunération versée à des personnes anciennement membres du Conseil d’administration ou du comité exécutif du groupe et à des parties qui leur sont liées4.3 Octroi de prêts et de crédits
5 Activités auprès 
d’autres entreprises (contrôlé)
5.1 Conseil d’administration5.2 Comité exécutif du groupe
6 Représentation des genres (contrôlé)Rapport de l’organe de révision
Sustainability Statements
The big picture
ESG ratings and awardsSwisscom Group’s contribution to the SDGs
Double materiality assessment
Business model and value chain
StakeholdersCorporate responsibility governanceEnvironment
Climate change (E1)
Transition plan for net zero 2035PoliciesReducing Scope 1 emissionsReducing Scope 2 emissionsReducing Scope 3 emissionsTargetsEnergy consumption and mixGHG emissionsBeyond value chain mitigation (BVCM)Avoided emissionsClimate resilience analysis
Resource use and circular economy (E5)
PoliciesActions on circular economyTargetsOutflows of resources and waste
Social
Own workforce (S1)
Working conditions and work-life balanceHealth and safetyDiversity, equity and inclusionTraining and skills development
Workers in the value chain (S2)Consumers and end users (S4)
Data protection, security and ethicsMedia literacy and protection of childrenNetwork access and expansion
Governance
Business conduct (G1)
Corporate cultureAnti-corruptionSupplier management
Annex and methodological note
Basis for preparationPolicy overviewReporting standards and frameworks
Independent Assurance Report
Financial Statements
Consolidated financial statements Swisscom Group
Consolidated statement of comprehensive incomeConsolidated balance sheetConsolidated statement of cash flowsConsolidated statement of changes in equityNotes to the consolidated financial statements
General information and changes in accounting policies1 Operating performance2 Capital and financial risk management3 Operating assets and liabilities4 Employees5 Scope of consolidation6 Other disclosures
Report of the statutory auditor
Financial statements of Swisscom Ltd
Income statementBalance sheetGeneral disclosuresFurther disclosuresProposed appropriation of retained earnings
Five-year review

General information and changes in accounting policies

General disclosures

The Swisscom Group (hereinafter referred to as Swisscom) provides telecommunications services. It operates mainly in Switzerland and Italy. The consolidated financial statements for the year ended 31 December 2025 comprise Swisscom Ltd, as the holding company, and its subsidiaries. Swisscom Ltd is a public limited company with special status under Swiss law and has its registered office in Ittigen (Berne). Its address is: Swisscom Ltd, Alte Tiefenaustrasse 6, 3048 Worblaufen. Swisscom is listed on the SIX Swiss Exchange. The number of issued shares is unchanged from the prior year and totals 51,801,943. The shares have a nominal value of CHF 1 and are fully paid-up. Each share entitles the holder to one vote. The majority shareholder of Swisscom Ltd remains, as in the prior year, the Swiss Confederation (’the Confederation’). The Confederation is obligated by current law to hold the majority of the capital and voting rights. The Board of Directors of Swisscom approved the issuance of these consolidated financial statements on 11 February 2026. No material events after the reporting date have occurred to date. The consolidated financial statements are subject to approval by the shareholders of Swisscom Ltd at its Annual General Meeting to be held on 25 March 2026.

Acquisition of Vodafone Italia

Swisscom acquired Vodafone Italia at the end of 2024. In the consolidated financial statements as at 31 December 2024, the business combination was provisionally recognised, since not all the information required to determine the fair values of the acquired assets and liabilities was available when Swisscom’s consolidated financial statements were prepared. The purchase price allocation was finalised as at 31 December 2025. Following the acquisition of Vodafone Italia, Swisscom changed its segment reporting and goodwill was reallocated accordingly. See Notes 1.1, 3.4 and 5.3.

Basis of preparation

The consolidated financial statements of Swisscom have been prepared in accordance with the IFRS Accounting Standards, and in compliance with the provisions of Swiss law. The reporting period covers twelve months. The consolidated financial statements are presented in Swiss francs (CHF), which is the functional currency of Swisscom Ltd. Unless otherwise noted, all amounts are stated in millions of Swiss francs. The consolidated financial statements have been prepared on a historical cost basis, except where a standard or interpretation requires a different measurement basis for specific items, as disclosed in the related accounting policies. Material accounting policies relevant for understanding the consolidated financial statements are described in the respective notes to the financial statements.

Significant judgements, estimates and assumptions in applying the accounting policies

The preparation of consolidated financial statements is dependent upon assumptions and estimates being made in applying the accounting policies, for which management can exercise a certain degree of judgement. In particular, this concerns the following positions:

Description Further information
Leases Note 2.3
Property, plant and equipment Note 3.2
Intangible assets Note 3.3
Goodwill Note 3.4
Provisions for asset retirement obligations Note 3.5
Defined benefit plans Note 4.3
Income taxes Note 6.1
New and amended IFRS Accounting Standards and Interpretations

For the first time, Swisscom applied the amendments to IAS 21 (’The Effects of Changes in Foreign Exchange Rates’: lack of exchangeability), which are effective for annual periods beginning on or after 1 January 2025. These amendments had no material impact on the results or financial position of Swisscom. Further information regarding the changes to IFRS Accounting Standards which must be applied in 2026 or later are set out in Note 6.4.

Voluntary changes in accounting policies

Swisscom purchases various access lines from other network operators and uses these lines to connect its end customers. Until 31 December 2024, Swisscom classified some of these access lines as leases in accordance with IFRS 16 ’Leases’, with the exemption for low-value assets applied. Accordingly, no right-of-use assets or lease liabilities were recognised for these access lines, and the related costs were recognised as indirect costs within operating expenses. Following the acquisition of Vodafone Italia at the end of 2024, Swisscom changed its lease accounting policy across the Group. As a result, the exemption for low-value assets is no longer to be applied. This change results in a more relevant and better presentation of access line leases in the consolidated financial statements and increases comparability with the peer group from the telecommunications sector. The prior year’s comparatives have been restated accordingly. For the financial year 2024, this change reduced direct costs by CHF 412 million and increased depreciation of right-of-use assets by CHF 410 million and interest expense on lease liabilities by CHF 2 million.

Based on recent changes in accounting standards, Swisscom has reviewed its revenue recognition policy for streaming services with a minimum purchase commitment. Until 31 December 2024, the minimum purchase commitment was considered as an indicator in assessing whether Swisscom acts as principal or agent. Accordingly, certain streaming service contracts were presented on a gross basis. Following the review, all streaming service contracts are recognised on a net basis from 2025 onwards. The prior year’s comparatives have been restated accordingly. This change reduced both revenue and direct costs for the 2024 financial year by CHF 19 million each.

In addition, Swisscom has reviewed the classification and presentation of direct and indirect costs. The review primarily resulted in changes to the classification of allowances for receivables and contract assets. Starting from 2025, these allowances are presented as direct costs. Previously, these costs were reported within indirect costs. The change improves the presentation of Swisscom’s cost structure and supports management and planning of direct and indirect costs. The prior year’s comparatives have been restated accordingly. The reclassification increased direct costs and reduced indirect costs for the 2024 financial year by CHF 53 million each.

Effects of changes in accounting policies
In CHF million 1.1.2024 reported 1.1.2024 restated 31.12.2024 reported 31.12.2024 restated
Balance sheet
Right-of-use assets 1,972 2,033 4,129 4,365
Trade payables 1,611 1,560 2,698 2,647
Lease liabilities 1,915 2,028 3,677 3,965
Equity 11,622 11,621 12,155 12,154
In CHF million 2024 reported 2024 restated
Income statement
Revenue 11,036 11,017
Direct costs (2,972) (2,594)
Other operating expense (1,727) (1,674)
Depreciation of right-of-use assets (261) (671)
Interest expense on lease liabilities (48) (50)
Net income 1,541 1,541
Comprehensive income 1,681 1,681
Earnings per share
Basic and diluted earnings per share (in CHF) 29.77 29.77
Cash flow statement
Cash flow from operating activities 3,977 4,387
Cash flow from financing activities 6,819 6,409